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The chairman's gavel should be a living symbol of leadership, says expert Jeff Gerrish, and not just a rubber stamp with a fancy handle.

The job behind the gavel

What community banks should expect of their chairmen
Editor & Publisher William Streeter brings his longtime magazine column favorite, "Like It Or Not," to our blog lineup. Read Bill's periodic looks at what's going on in American finance and business in general.

Love those “change agents”!

Why stable companies need a little uncertainty to stay on their game
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

“Time to stop this unfairness!”

Dubious tactics by some tech vendors have gone too far
Bank of the West’s John Finley has spent a decade at the organization in customer experience, digital channel, and innovation roles.

Outside/inside innovation for Bank of the West

Launches Finlab for partnerships and plans to get employee suggestions
AxiomGO is the mobile app specifically designed for the underbanked by its namesake bank.

Investing in future via mobile app

Florida’s Axiom Bank pursues underbanked market using digital offering
Commercial finance comes in many flavors. The bank-owned company profiled here portfolios all the loans it makes.

National cash-flow lending good fit for small regional

First Financial’s Oak Street sub lends to insurance, other verticals
Fed research indicates fewer small business loans are being made face to face, with small business credit cards and fintech online business lending gaining share.

Is community bank small business lending eroding?

Fed’s Quarles traces evolution of big bank and fintech competition
Community bankers have begun taking steps to not be held back so frequently by their traditional tech vendors' schedules.

Tech ever-widening domain for community banks

Looking beyond traditional means and traditional vendors
Real hotel finance is no game and you don't get $200 for landing on "Go." But for lenders there are side advantages about trends in the business.

Predictive power of hospitality data

What hospitality lending says about business cycle
Metrics—and underlying causes—regarding payments fraud will be the goal of a new Federal Reserve-sponsored study.

Fed launches payment fraud study

Picks Boston Consulting Group to produce research
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