The U.S. Consumer Financial Protection Bureau has fined Citizens Bank for violating the Truth in Lending Act

Office of Inspector General calls for better data management, communication, and supervision after failings identified

CFPB Consent Order Highlights UDAAP Issues Around Deposit Practices

Fair and affordable access to credit can unlock new opportunities and offers the potential for consumers to build generational wealth

The pause on student loan payments that has gone on for over two years is supposed to end at the end of the month

Almost 60% of retail bank customers in Canada are classified as financially unhealthy, yet banks are falling short on supporting them to make improvements

The CFPB’s amendments to its examination manual have “tremendous implications” for “consumers, banks, and financial markets at large”, trade bodies warn

The bank has dedicated $20 million to initiative which seeks to address systemic inequities in education and career outcomes

Bank was in violation of Section 5 of the Federal Trade Commission Act

Converted branch will include affordable housing, commercial and outdoor spaces, nonprofit services, and arts and cultural destinations