The surprising releases of information from Suspicious Activity Reports (SARs) that were filed with the Financial Crimes Enforcement Network have sent shockwaves through the financial industry
This past weekend, a bombshell report found that major global banks have “defied money laundering crackdowns by moving staggering sums of illicit cash for shadowy characters and criminal networks..."
Remote channels have become the primary method to apply for new accounts, insurance policies, loans, and to get financial advice. But, research shows that consumers turn to channels where they can receive human help and assistance for complex financial activities.
How can organizations deliver a personal touch in a remote, non-face-to-face world? What tools do advisors and agents need to drive digital customer engagement – virtually?
Download this ebook to learn how to recreate the power of the face-to-face meeting in your to end-to-end digital processes.
