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Compliance

Regions Bank launched its revamped complaints program to learn from trends and patterns seen. “We do this for the customer,” explains Bill Askew, senior executive vice-president. “That’s how you keep the energy on something like this.”

“Bring us your complaints”

People will talk, so reap some benefits for your bank. How Regions handles customer beefs
With a nod to pop music, veteran John Byrne’s blog scans the anti-laundering and anti-terrorism world. John pierces silliness and inconsistency, and strongly believes in private-public partnership.

"Keep on Truckin"*

A yearend AML review, month by month
The U.K.'s Financial Conduct Authority has thrown a red card on Barclays.

You can’t stint on due diligence

U.K. “PEP”s case involving Barclays has lessons for other banks
2016 to be year of little congressional action

2016 to be year of little congressional action

Regulators will be more active, says KBW expert
New York’s Gov. Andrew Cuomo backs a major new anti-money-laundering initiative in his state that could hit bankers as individuals. Blogger John Byrne thinks the proposal will do more harm than good.

A “New York State of Mind”?*

It comes down to reality
Enforcement heading for record year

Enforcement heading for record year

Community banking institutions spending average of $100,000 over 2014 to comply
Trade-Based Money Laundering: The Next Frontier In International Money Laundering Enforcement. By John A. Cassara. John Wiley & Sons, Inc. 234 pp.

Money laundering’s other face

Book Review: Trade-based money laundering has same goals, often different pathways
Risk retention and mortgage markets

Risk retention and mortgage markets

MBA Convention coverage: Did “skin in the game” have an impact?
In their shared blog Lucy Griffin and Nancy Derr-Castiglione seek common sense amid the bewildering compliance world. Each blog delves for meanings behind trends—and missed footnotes that mean a big deal.

Applications: Why does it have to be so hard?

We forget—but they actually aren’t all about compliance
At this posting, the Eiffel Tower, international symbol of Paris, is darkened and closed to mourn the victims of the terrorist attacks. In this blog, John Byrne discusses how social media and crowdfunding have been perverted for terrorists’ use.

“Us and Them” *

More than a battle of words, the AML community can greatly aid the ongoing response to terrorists
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