Menu
Banking Exchange Magazine Logo
Menu

Compliance

Look carefully before you partner with a fintech, or your bank risks partnering with trouble.

Taking a risk-based approach to innovation partners

Banks must make sure a good idea won’t lead to trouble
Now mortgage reporting offers more choice in which rules to follow, after CFPB changed the rules.

CFPB gives some mortgage lenders reporting choice

Bureau also proposes changes to the availability of HMDA information
CFPB's no-action letter process grants some assurance after bureau review. From the get-go CFPB had indicated there would not be many such letters issued.

CFPB grants first no-action letter

Alternative loan platform Upstart seeks assurance regarding fair-lending compliance
Regulators periodically publish their estimates of how long it takes to comply with information collection requirements. Nancy Derr-Castiglione does a bit of math, for the "fun" of it.

Checking out regulatory math

How close do regulators come on compliance time burden?
Fed’s Powell defends board proposal

Fed’s Powell defends board proposal

Will not lower the bar or lighten loads, says governor
A clean and honest sales program requires asking lots and lots of questions, assuming nothing. Common sense must also rule. "If less than half your employees can achieve their sales goals, that's a problem," says one expert. "You have to have realistic goals."

Keeping sales culture clean

Ask key questions now—or face worse questions from regulators and public later
Communication between banks and their supervisors ranks higher than ever, says a former Citi regulatory expert.

No time for regulatory silence

Regulatory relations are make-or-break today
American Express handled territorial credit card business through a separate operation from that doing business on the United States mainland..

CFPB penalizes Amex for alleged discrimination

Bureau claims consumers in P.R. and other territories harmed by inferior card terms
Banks can learn a lot from complaints, but at the end of the day you also want unhappy customers to become satisfied customers.

Complaints management requires tough management

Customer experience hinges on getting problems fixed promptly—and right
Attitude may play a role in how well your bank scores in new federal compliance ratings, suggests consultant Pam Perdue.

What’s your “compliance mindset”?

Upgraded federal compliance ratings process requires fresh approach
Page 63 of 107

Sections

About Us

Connect With Us

Resources

WEBINAR:
The Tokenized Deposits and Modern Payment Rails Playbook

Thursday, October 15, 2026 1:00 pm – 2:00 pm ET

Due to popular demand and interest in the topic, we're updating this week's webinar to include more content related to the emergence of tokenized deposits, tokenized deposit networks and their value for financial institutions. You won't want to miss this session with Stablecore's Co-founder and COO, Nick Elledge!

REGISTER NOW!