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Compliance

The final rule brings supervision to “Big Tech” and other widely used digital payment apps
Analysis of 18,000 borrower complaints reveals payment processing errors, inaccurate bills and repayment information, and unhelpful customer service
The Financial Conduct Authority has fined Metro Bank £16.7 million
The banking and credit sector continues to attract the highest number of complaints
Faces a new investigation into whether the merger violates antitrust law
By increasing competition and choice, the rule aims to lower loan prices and improve customer service
Customers tricked into sending money to fraudsters can be compensated up to £85,000
Firm says current complexity of Basel III framework could hinder its effectiveness
Consumer protection law enforcers will now require banks to show evidence of opt-in agreements
Rules will reportedly be implemented in January 2026 at the earliest
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