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Making Sense of it All

Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Bank BYOD is here to stay: Deal with it

Written by John Ginovsky | 06/02/2013 - 00:00 |
The consumerization of gadgets in the workplace, commonly called "bring your own device," or BYOD, like it or not, is here to stay even in the banking industry.

CRM: It's a tool, not a magic lamp

Written by John Ginovsky | 05/23/2013 - 20:00 |
Customer relationship management, and its cousin customer experience management, are not new. Back when in-person transactions dominated the average customer experience, banks spent fortunes on ornate marble lobbies, columned fortresses of buildings, and mighty vaults of…

What's new? Really. What's new in your bank?

Written by John Ginovsky | 05/20/2013 - 20:00 |
For some reason, the topic of innovation as a business practice popped up several times this past week.

All things mobile

Written by John Ginovsky | 05/13/2013 - 20:00 |
Often when they are discussed, mobile banking and mobile payments exist independent of each other, as if they are developing in their own silos and are seemingly unrelated in all but the most indirect ways.

It's a war out there

Written by John Ginovsky | 05/07/2013 - 20:00 |
Shields are down! Hull breach imminent! Take evasive action!

Some things not only change, but go away

Written by John Ginovsky | 04/29/2013 - 20:00 |
In the banking industry there's a distinct sense that nothing ever goes away.

In-memory computing The next step for Analytics

Written by John Ginovsky | 04/22/2013 - 20:00 |
Slowly but surely the term "in-memory computing" is entering the consciousness of bank CIOs, CEOs, and boards.

Whither wallets?

Written by John Ginovsky | 04/14/2013 - 00:00 |
For a while it seemed like all the hoopla over digital wallets had died down, and no wonder-most people scratched their heads over how to make money out of them. However, several analysts have taken another…

Fair weather or not, the cloud is coming

Written by John Ginovsky | 04/08/2013 - 20:00 |
The use of cloud computing in banking rumbles ahead, albeit somewhat overshadowed by flashier news of other technologies, such as mobile payments, Big Data, customer relationship management, and others.

The complicated road to getting back to simple

Written by John Ginovsky | 04/01/2013 - 20:00 |
Something that the Executive Board said recently-and mentioned here as well-resonated enough to take a second look. To recap, they put it in the context of: "With rising costs and still-sluggish lending growth, the consumer banking…
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