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Making Sense of it All

Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Legacy systems, organizational culture pose hurdles

From “dark fiber” to “identity proofing”…

Written by John Ginovsky | 11/05/2018 - 16:54 |
Our latest guide to financial techspeak

What do customers really want?

Written by John Ginovsky | 26/04/2018 - 14:56 |
Banks continue to grapple with customer experience dilemma

Cybersecurity turmoil continues

Written by John Ginovsky | 16/04/2018 - 00:50 |
Risk inexorably increases, now targeting Internet of Things as well

Zelle goes hip hop—hope it hits well

Written by John Ginovsky | 26/03/2018 - 14:44 |
2018 seen as make-or-break year for bank-backed P2P system

Cybersecurity’s in a pressure cooker

Written by John Ginovsky | 16/03/2018 - 23:20 |
Boards deem cyber defense critical while tech experts see growing career options

Don’t blame tech staff when analytics go haywire

Written by John Ginovsky | 01/03/2018 - 16:44 |
New tech requires new leadership, new culture— and new responsibility

As cybercrime soars, AI tools must ramp up

Written by John Ginovsky | 15/02/2018 - 13:44 |
A new term you need to know: “cyber threat intelligence”

Great digital customer experience key to success

Written by John Ginovsky | 05/02/2018 - 14:20 |
Top observers say future depends on tech innovation

Yackety-yack (Please talk back)

Written by John Ginovsky | 18/01/2018 - 23:34 |
Voice assistants seen overtaking mobile phone channel
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