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If your bank doesn't go after root causes, regulators may oblige. The fault may ultimately lie in your bank's compliance management system.

“Why?” is the spade of root cause analysis

Obvious causes aren’t always the answer. You have to dig
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Great digital customer experience key to success

Top observers say future depends on tech innovation
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

Imagine that!

Drones, phones, goggles could bridge ecommerce, banking, and shopping
A new generation will take financial services into the future. In the "Next Voices" blog a rotating group of bloggers of the younger generation will share what they are learning and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

Looking at cryptocurrencies’ dark side

Bitcoin and other “coin” can be used for laundering
Banking expert Jeff Gerrish thinks it's best when community bank board members put some personal funds into bank ownership.

Should board members have “skin in the game”?

Aligning shareholders' interests with directors’ interest
Editor & Publisher William Streeter brings his longtime magazine column favorite, "Like It Or Not," to our blog lineup. Read Bill's periodic looks at what's going on in American finance and business in general.

Lessons from the fast lane

Sometimes short messages can inspire, not enrage
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Weekend Think: “We live here too”

Who talks about community banking anymore?
Compliance may not be getting any harder, but research by Wolters Kluwer indicates that it isn't growing any easier yet.

Pressure isn’t coming off for compliance risk

ERM challenge has further to go in smaller banks, survey suggests
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

Convergence!

It’s all coming together! Hooray! (I think)
"Exit stage left" can sometimes be the best lasting contribution a troublesome director can make to the bank. Jeff Gerrish discusses key points to ponder before urging such board members toward the door.

Big broom in the boardroom

Sweeping out the “meh,” the obnoxious, and the useless from your board
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