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Inside or outside? The choice isn't always about tech "philosophy" or money. Anna Murray, the "Tech Sherpa," regularly presents real-world suggestions on how to solve technology conundrums.

In-sourcing vs. outsourcing tech roles

Is your tech staff “steady state” or “project type”?
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

OMG, the app doesn’t work!

Lessons for banks from jammed-up coffee line
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Who will know which buttons to push?

Digital skills gap, always present, may continue to widen
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

How do you spot a “hot” bank?

Looking for sustainable growth versus rocketry
Human trafficking, documented with precision in a recent private report, takes many forms. The commonality, according to John Byrne, is the illicit nature of the funds these businesses produce—and how banks can play a role in disrupting these trades.

“With or Without You”*

In face of human trafficking plague, AML dedication continues. And if you’ve got a problem with that …
What’s your tech usage percentage?

What’s your tech usage percentage?

Do you know what your technology can do for you?
Lead Right For Your Company’s Type: How To Connect Your Culture With Your Customer Promise. By William E. Schneider. Amacom. 200 pp.

How to lead your type of bank

Book Review: A framework to connect your bank’s culture with your customer promise
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Bad behaviors in the workplace

Ultimately industry behavior comes down to individual responsibility
The special prosecutor's indictment of Paul Manafort and Richard Gates made major news, but John Byrne says the filing also serves as a reminder of how many legal issues touch on anti-money-laundering laws.

“Just Another Manic Monday”*

AML themes in major events like the Manafort indictment
AI's future is in the hands of mankind, suggests Pedro Bizarro of Feedzai. It's up to users and the experts they employ to apply the technology appropriately.

Is AI ethical?

It’s a tool that can improve, or do damage if carelessly used
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