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“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Where will lending talent grow?

Human element takes time and effort to train
In time banks may develop a blend of digital delivery, human interaction, and augmentation of the latter with artificial intelligence, suggests Genpact's Raja Bose.

People still want people

Digital’s wonderful—but not always enough
Business banking has an analytical ramping up ahead of it, predicts Duncan Banfield of Greenwich Associates.

Bringing data analytics to business banking

Deeper understanding will create next-generation commercial relationship managers
BofA execs and others gave fintech startups a sense of how new technologies come aboard at megabanks at a recent tech seminar.

When startup fintech meets megabank

BofA tech summit seeks mutual understanding
With a nod to pop music, veteran John Byrne’s blog scans the anti-laundering and anti-terrorism world. John pierces silliness and inconsistency, and strongly believes in private-public partnership.

“You can’t always get what you want”*

SARs are confidential—period
A bank-Amazon teamup has many bankers concerned about the future, but that's not the only worry they have, according to a new poll from Promontory Interfinancial.

Is Amazon specter darkening banker outlook?

Banker confidence index falls and ecommerce leader ranks highest on competitive worry list
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Credit anti-crunch continues

Weak loan growth could remain for US banks amid policy uncertainty
States will continue enforcing consumer laws

States will continue enforcing consumer laws

New CSBS chair stresses value of state banking system
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Banks face gun debate

In U.S. gun controversy, Wells stands apart from big-bank peers
A wrinkle in office space is among the surprises this cycle—Millennials' like or dislike of a property's amenities can downgrade a formerly prime building and location.

Mixed picture for CRE lenders

Asset values may be peaking. Riskier construction lending may rise
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