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A wrinkle in office space is among the surprises this cycle—Millennials' like or dislike of a property's amenities can downgrade a formerly prime building and location.

Mixed picture for CRE lenders

Asset values may be peaking. Riskier construction lending may rise
The return of something more like "normal" for new-bank chartering has expert Jeff Gerrish tuned to a new rythym.

De novos: They’re playing my song

Community bank believer thinks more new charters are coming
How to keep the human touch in digital transactions? In a panel format, senior execs from Citi Fintech, USAA, and Wells Fargo, along with Umpqua Bank's former CEO, engage in a candid dialog.

Calibrating the human-digital balance

Still much to do to blend ease of use with a “human face”
Open Banking and open banking—the difference is explained below—open doors for banks as well as third-party players—if leaders carefully consider their strategies.

Open banking, present and future

Concept drives debate over what a bank will be
BNY Mellon joins vendor risk consortium TruSight

BNY Mellon joins vendor risk consortium TruSight

Fifth major financial to back new angle on third-party risk
After more than year of resisting the Justice Department, Minnesota's KleinBank agreed to a settlement including expansion of its Community Reinvestment Act assessment area. The bank had resisted the suit in part because it claimed that the Minneapolis market had never been a key business area for the bank.

DOJ settles fair-lending suit with KleinBank

Bank avoids major financial penalties but agrees to expand service
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

From “dark fiber” to “identity proofing”…

Our latest guide to financial techspeak
Credit card usage hits all-time high

Credit card usage hits all-time high

Delinquencies up, but overall performance positive
Known mainly in the automotive business and among a few large banks, ChannelNet recently launched a marketing platform for community banks offering personalized messaging, relevant offers, and informational content on a personal microsite.

Data-driven marketing without breaking the bank

Marketing firm launches low-cost platform for smaller financial institutions
First Foundation anticipates more than doubling its online small business loan volume in 2018.

California bank goes online competitors one better

First Foundation gives online borrowers convenience—with a live banker attached
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