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Keep your eye on The God Particle!
What does particle physics and the Higgs boson have to do with banking?
Negotiating better tech contracts
A systematic, savvy approach protects bank interests
Experience counts for the customer most of all
Yet another acronym is making the rounds; this one, CEM, or customer experience management, roughly combines the adage "the customer is always right" with the latest techno-scheme of "predictive analytics."
Make the unbanked bankable
Who wins when a bank finds a way to safely extend financial services to individuals traditionally deemed out of the mainstream?
The eye's have it!
If you haven't noticed, there is a theme to my most recent blogs. The relationship between ourselves and our technology is changing!
Security could be the most important use for Big Data
The application of advanced analytics to detect and thwart sophisticated fraud increasingly is seen as the next, logical step in protecting customer data and identities.
Negotiating tech contracts
Systematic, savvy approach protects bank's interests
Innovation depends on having innovators
A tech-side look at what the patron saint of innovation had to say to bankers, as a backdrop to new research from PwC
Don’t let Trojans infiltrate customer cash management
A favored criminal plot can be foiled with faithful use of proven techniques
Cybersecurity: See something. Say something. Really.
All of a sudden, it seems, cybersecurity is all over the news.
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