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Making Sense of it All

Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Payments tech goes berserk

Written by John Ginovsky | 03/24/2017 - 15:03 |
Prepaid cards; P2P; mobile wallets; social media; voice-activated buying; virtual reality—can anybody spare a dime?

Customers and banks: Why can’t they all get along?

Written by John Ginovsky | 03/13/2017 - 02:11 |
Perceived customer satisfaction remains mixed, predictable, disappointing, promising

6 more tech terms you need to know

Written by John Ginovsky | 02/24/2017 - 18:16 |
Hacker? Deep web? Juniorization? Post-app era?
Digitize offerings in order to change “one-to-many” to “one-to-one”

Cybersecurity demands better tools, more expertise

Written by John Ginovsky | 01/27/2017 - 13:24 |
Insiders fraud, IoT, electronic invoicing, online spending, and more raise ante

Goal: digital transformation. Reality: meh

Written by John Ginovsky | 01/12/2017 - 16:00 |
As legacy systems stagnate, banks must innovate to satisfy customers and remain competitive

Top tech trend for 2017: humans

Written by John Ginovsky | 12/27/2016 - 12:10 |
Exceptional customer experience, coupled with enhanced staff proficiency, seen as keys to success

8 tech terms you may not know

Written by John Ginovsky | 12/16/2016 - 15:43 |
It’s important to at least begin to get familiar with them. Good luck.

Fintech: Wave of opportunity? Or tsunami of chaos?

Written by John Ginovsky | 12/07/2016 - 15:20 |
Bank-startup collaboration seen likely to keep all parties high and dry

Attack of "thingbots" now is a thing—really

Written by John Ginovsky | 11/15/2016 - 15:59 |
Internet of things cybersecurity woes ramping up quickly
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