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Omnichannel requires security—everywhere

Omnichannel requires security—everywhere

Get a lock on it—customer protection is omnichannel’s common denominator
Reporter's Notebook is where Banking Exchange staff rise above the ordinary fray to get a perspective on what's going on. This edition looks at how an analogy about quacking ducks evolved from a pro-deregulation statement to something much different.

Fintech, ducks, innovation, and “unintended consequences”

SF Fed president weighs risks, rewards, and invokes famous quote in new way. Marketplace lenders form trade group
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Uncle Sam needs you to fight cybercriminals

Cybersecurity is up to all of us
Increasing ownership of smartphones and the desire for convenience are driving consumers toward mobile transactions. A new Federal Reserve study takes an exhaustive look at trends.

Mobile banking upwardly mobile

Consumer demand for mobile banking rises as smartphone ownership increases
It’s taps for your mobile apps

It’s taps for your mobile apps

3 key picks can make your bank’s mobile solution the one customers repeatedly tap for service
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Just push the button!

Is there a lesson for banks in Amazon’a Dash Button?
Do millennials need banks after all?

Do millennials need banks after all?

Maybe the secret is not expecting a déjà vu generation
Mobile banking requires focus

Mobile banking requires focus

Banks must offer simple, impediment-free navigation and ability to buy online
From the reporter's notebook: During a recent fashion hackathon designed to marry wearable payment methods and style, Team 3 labored against the clock to devise a funky pair of sunglasses that could also be used to make payments.

Paying with shoes, sunglasses, and handshakes

MasterCard’s fashion hackathon stretches wearables concepts
Smaller banks not committed to online credit

Smaller banks not committed to online credit

Early experience still taints attitudes toward online applications
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