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The “New Normal” in Banking Customer Expectations

The “New Normal” in Banking Customer Expectations

How process automation is modernizing banking and improving CX
Blockchain in Mortgages – Adopting the New Kid on the Block

Blockchain in Mortgages – Adopting the New Kid on the Block

The world is fast progressing within the technology domain and digital services have penetrated to the unexplored corners of life
Illinois Bank to Close 13 Branches as Online Traffic Rises

Illinois Bank to Close 13 Branches as Online Traffic Rises

Midland States to spend up to $15 million on closures and renovations to existing branches, but expects long-term savings
The Other Path to Fintech Fortunes

The Other Path to Fintech Fortunes

Roughly speaking, neo-banks have a business model where they spend a dollar to get fifty cents back
Unquestioned Trust: How the Financial Industry Can Create Secure (and Seamless) Online Banking Experiences

Unquestioned Trust: How the Financial Industry Can Create Secure (and Seamless) Online Banking Experiences

As their investment in digital transformation increases, banking organizations are learning a valuable lesson that all comes down to trust.
Did Sweden just set the next big trend in e-commerce payments?

Did Sweden just set the next big trend in e-commerce payments?

The Swedish Parliament has approved an amendment to the Swedish Payment Services Act
People’s United Bank Creates Digital Team

People’s United Bank Creates Digital Team

Plus, Sterling National Bank has rolled out an artificial intelligence-driven “digital colleague” for its online offering
The Growing Market for Digital Banking

The Growing Market for Digital Banking

Software for the digitization of banking services will be worth $9 billion by 2026, research has shown
Colorado Settlement Opens Door For Fintech Lenders

Colorado Settlement Opens Door For Fintech Lenders

Colorado may soon witness an influx of new fintech lenders following the conclusion of a long-running legal case
Pennsylvania, California Groups Invest in Tech to Boost Services

Pennsylvania, California Groups Invest in Tech to Boost Services

A bank and credit union are seeking to enhance their digital offerings while also automating back-office services
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