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Mergers & Acquisitions

S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Community bank credit comeback

Small-bank lending bounces back in Q2; outlook remains strong
Banks can learn a lot from complaints, but at the end of the day you also want unhappy customers to become satisfied customers.

Complaints management requires tough management

Customer experience hinges on getting problems fixed promptly—and right
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Ethics of the “last mile” of bank service

In the event, does your bank deliver?
The gurus have it wrong, says community banking expert Jeff Gerrish. Your community bank does not have to seek a merger. Independence is entirely possible, but it requires being proactive—now.

10 strategies—plus 1—to remain independent

Why you don’t have to sell—and how to make that stick
Pricing and fee income prove to be a complicated three-dimensional puzzle, but Prairie Economist Mike Moebs has some solutions to the cube.

What’s happening to fee income?

Nothing happens in a vacuum. Relationship pricing and stashing cash change revenue mix
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

More small banks selling to credit unions

Unusual deals, still rare, tick up in 2017
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Why and how Bank of the Ozarks cut holding company

Bank pursued state law changes before revamping
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Tampa MSA seeing surge in bank M&A

Valley National makes its third deal in four years
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

SoFi Bank charter could test CRA status quo

Partition of legacy activity and proposed bank part of plan
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Discrimination, lending, and banking’s talent shortage

Google’s diversity issue prompts some fresh thinking
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