They’re enabling exciting new business initiatives that will help them increase revenue, enhance customer service quality and streamline service delivery

Fraudsters are taking advantage of this time to target vulnerable populations and companies

Increase in productivity from remote work, bank onboarding applications, insurance claims, trade processing and capital markets payment related work

The New York-based bank will close six branches and merge them into other existing premises after a multi-year fall in in-person visits

The $50 billion bank will also invest in training programs for staff and take proactive measures to improve recruitment and supplier diversity

The association has written to its members to urge facial coverings for staff and customers as President Trump resists advice from medical experts

Sterling Bank has appointed a turnaround specialist as CEO, Silicon Valley Bank has hired a chief information officer, and Wells Fargo has a new wealth management CEO

Companies across the US and Canada are pledging money and action to support minority co-workers and communities

Plus: Provident Bank merger with SB One Bank approved; shareholders approve Wayne Bank-USNY Bank merger; Charles Schwab buys USAA’s investment arm

Major appointments this month involved Discover, Wells Fargo, JP Morgan Chase, Sterling Bank & Trust, Pacific Mercantile Bank, Home Bank and Fifth Third