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Artificial intelligence can adapt to many financial services purposes. The key is for each bank to pick the right ones for its business model and client base.

Applying human intelligence to AI

It’s not just the technology, but what you do with it
Old habits die hard. But banks that adopt a digital, quick-response strategy will strengthen ties with business client.

Be more like a "Day 1" company

Think "small" and "agile" when devising tech use cases
Revamping retail banking involves not only the digital face of the bank, but the still-significant physical presence that much of the industry still maintains. What that presence does, and what it looks like, has been evolving for some time, speakers at a recent Finastra conference said.

Branch transformation—15 years and counting

WSFS and Bank Midwest say it’s ongoing process. Is “journey mapping” in your future?
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Overhyped? No, AI only beginning climb

Human-machine collaboration will prove crucial
Digital marketing carries fresh risks, plus all the exposures of traditional ads.

Keep digital marketing safe

Social media and other new channels demand old-fashioned controls
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Stacking cash, closing offices

Banks continue to amass funding, but branch exodus continues
Sold! You just bought yourself a bank. Should you celebrate? Jeff Gerrish discusses what makes for a good deal.

Let’s make a bank deal!

6 metrics to make sure it’s a good one
Consumers want the Amazon experience now

Consumers want the Amazon experience now

Not-so-newcomers have raised the bar for banks
Twinkle, twinkle ... John Williams of SF Fed discusses "R-star", "G-star", and "U-star."

Future of rates “in the stars”

SF Fed chief Williams describes “new normal” for ALCO and more
Agility and speed are both pre-requisites for competitive banking today. Finastra’s Michael Dionne discusses what it takes.

Banks can cope with “tech arms race”

It takes “intestinal fortitude” but there are ways to keep up with the bigs and millennial expectations
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Thursday, October 29, 2026 1:00 pm – 2:00 pm ET

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