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Gamification. Sounds like yet another trendy, buzzy, shot-in-the-dark term people make up to hype the latest hair-brained approach to financial services operations, a term like Big Data, BYOD, or social…
Facing dozens of risks, how well protected is your bank? Really?
Enhanced capabilities make the ubiquitous machines a competitive advantage once again
That question should guide bankers considering any new technology this year. Here’s how it plays out with four key tech trends
You don’t need to worry about “search engine optimization”
Trend good despite higher levels, more nonprime borrowing
Frustrated by long response times? So are your customers, and it’s only getting worse
Handling consumer complaints in the age of CFPB, UDAAP, and Twitter
Study findings turn credit tradition on its head
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