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Consumer Compliance

11th-hour appeal by Director Cordray predictably failed to move President
CFPB outlines principles for consumer-authorized third-party sharing and aggregation
Ask key questions now—or face worse questions from regulators and public later
Customer experience hinges on getting problems fixed promptly—and right
Serving unbanked and underbanked people is express purpose of Express Banking
In CFPB case TransUnion, Equifax pay $23.1 million over charge of misrepresenting monitoring services
Must pay restitution and penalties for violating Servicemembers Civil Relief Act.
In wake of Wells affair, directors must reconsider what “risk appetite” really means
Preparation’s half the secret. Making your case early helps too
Eastern Bank’s Steve Antonakes brings experience to bank side of the table
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