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MasterCard issues pay card standards for issuers and employers

MasterCard issues pay card standards for issuers and employers

Guidance seeks to ensure employees understand choices and are able to take advantage of benefits
What’s new from Consumer Electronics Show

What’s new from Consumer Electronics Show

Some of the ideas are out there, but shaping your customers’ expectations
Is wearable technology the next banking channel?

Is wearable technology the next banking channel?

Will consumers want their bank balances streamed into their eyeballs or onto their wrists? Maybe.
2014 could usher in more use of geolocation and contactless pay

2014 could usher in more use of geolocation and contactless pay

Complementary capabilities seen boosting digital, traditional applications
Smartphone users worldwide seek more mobile banking services

Smartphone users worldwide seek more mobile banking services

Account balances and security alerts are the most requested features
Mobile billpay doubled in 2013, driven by Gen Y acceptance

Mobile billpay doubled in 2013, driven by Gen Y acceptance

One in four tablet owners use the device to pay bills
Road to multichannel integration will not be an easy one

Road to multichannel integration will not be an easy one

Silos still rule, making near-real time integration difficult
Branch’s death highly exaggerated

Branch’s death highly exaggerated

But branch employees are the valued channel—the rest is bricks
Will 2014 be year niche payments take hold?

Will 2014 be year niche payments take hold?

Analyst suggests banks partner with local retailers to set up dedicated payment applications
Is poor customer service burning up branding bucks?

Is poor customer service burning up branding bucks?

Don’t spend a dime if staff gives a bad time
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