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43 retail banking myths—busted!

43 retail banking myths—busted!

How many of these do you believe?
Brick and mortar not obsolete, just different

Brick and mortar not obsolete, just different

New customer base eschews the velvet-rope lobby setup
Omnichannel impacting small business banking

Omnichannel impacting small business banking

New ways sought to service the best lending prospects
Brrr! Record freezes chill spending

Brrr! Record freezes chill spending

But upward trend continues despite shivers
Millions use mobile devices to open accounts

Millions use mobile devices to open accounts

50% increase in mobile device account opening seen in 2013
Banks hoist out excess branches

Banks hoist out excess branches

SNL Report: Dwindling traffic raises urgency
“Omnichannel” among retailers increases risk

“Omnichannel” among retailers increases risk

As physical and digital shopping merges, security needs to be reexamined
Is wearable technology the next banking channel?

Is wearable technology the next banking channel?

Will consumers want their bank balances streamed into their eyeballs or onto their wrists? Maybe.
Road to multichannel integration will not be an easy one

Road to multichannel integration will not be an easy one

Silos still rule, making near-real time integration difficult
Branch’s death highly exaggerated

Branch’s death highly exaggerated

But branch employees are the valued channel—the rest is bricks
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