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Branch convenience key when choosing banks

Branch convenience key when choosing banks

Friends’ recommendations also important, while online, mobile services lag in decision-making, survey says
Branch networks continue to shrink

Branch networks continue to shrink

SNL Report: Q3 on par with Q2 as downsizing mounts
Banks need to rethink telepresence approach

Banks need to rethink telepresence approach

Use it to improve customer engagement, not reinvent teller experience

Steps to take to mitigate risk of security breaches

When you send out devices for service, who sees your data? And your customers'?
FDIC rep says agency becoming nervous about false, malicious posts

FDIC rep says agency becoming nervous about false, malicious posts

Could social media endanger deposit protection?
Tracking physical assets: barcodes vs. RFID

Tracking physical assets: barcodes vs. RFID

Barcode and RFID (radio frequency identification) technologies have streamlined the process of keeping track of computers, office furniture, documents, and other physical assets. Which technology is best?
What’s in it for the customer?

What’s in it for the customer?

That question should guide bankers considering any new technology this year. Here’s how it plays out with four key tech trends
Linear planning: not working

Linear planning: not working

Frustrated by long response times? So are your customers, and it’s only getting worse
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Banking Exchange

BANKING EXCHANGE FLY IN CONFERENCE

CHICAGO, Illinois — NOVEMBER 7, 2024

Conference to be held at the University of Chicago, Booth Business School Downtown

This one-day event is open to all executives at U.S. financial institutions. On the agenda, will be:

  • How fintech and data will speed up change
  • Winning strategies for managing fraud and risk
  • The impact of AI on banking: opportunity and risk
  • Ethics, data and strategy in a digital banking world
  • Enhancing security in an open world

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