How process automation is modernizing banking and improving CX

Faster decision-making processes and better internal governance structures have allowed banks to roll out new tech quicker

Software for the digitization of banking services will be worth $9 billion by 2026, research has shown

They’re enabling exciting new business initiatives that will help them increase revenue, enhance customer service quality and streamline service delivery

Cloud technology has the banking sector firmly in its sights, and the industry can no longer ignore the opportunity

Alipay is not the only company that is using APIs to transform payments, industry stalwart Visa is rapidly catching up with its own API library

Any CIO urgently needs to think about adopting a mature strategy for monetizing data to secure business success

Survey finds those that invested in digitization before the pandemic were likely “most resilient” during the crisis

Three quarters of banking executives believe adoption of new technologies will differentiate between the industry’s winners and losers

Users, both remote and local, require direct access to the internet for cloud and Security-as-a-Service (SaaS) applications