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Social Media

Social Media redefines what a banking “community” is. Keep up with blogs by experienced bankers, consultants, regulatory experts, and Banking Exchange writers. To propose a guest blog, please contact Social Media editor.

Embrace mobile and social to enhance customer experience

Written by Steven Ramirez | 06/13/2013 - 20:00 |
Get moving or mobile web-quipped social users will leave you behind    

Transform your bank with social media insights

Written by Steven Ramirez | 05/12/2013 - 20:00 |
Social is a 24/7 focus group—and you don't have to buy them lunch

Tech partners give credit card issuers a competitive edge

Written by Dan Wiegand | 05/02/2013 - 20:00 |
Rewards programs tap into online retail popularity
ABA comment letter boils down to 22--"Why is this necessary?"

Staying ahead of customer complaints using social media

Written by Steven Ramirez | 03/07/2013 - 19:00 |
Today no complaint should be able to grow to a major surprise

Is social media (really) paying off for your bank?

Written by Steven Ramirez | 01/31/2013 - 19:00 |
Techniques to help you figure out what's working, what's not

How many fake Twitter followers do you have?

Written by Bree Rody-Mantha | 10/25/2012 - 21:00 |
A real lesson amid the fakery

Credit card firms make their debut on Pintrest

Written by Andy Rooks, senior research associate, consulting services, Corporate Insight | 09/25/2012 - 21:00 |
The place where "pin" doesn't mean ATMs

Three steps for tweaking the little blue bird

Written by Steven Ramirez | 08/23/2012 - 21:00 |
Maximizing Twitter for better social media success for your bank
Not on Facebook? Timeline makes case for getting on it stronger
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

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