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Retail Banking
Lessons from the UK: Upgrading Payment Systems
The Bank of England has implemented a new standard for payments data — and the Fed will be watching closely
Banks Push Back on Higher Capital Requirements
Regulators are considering asking more banks to hold more capital in the wake of the SVB and Signature collapses
CFPB Plans to Accelerate Open Banking
The bureau wants to improve competition for consumers with the help of other agencies and stakeholders
Why Lending is Harder Than Ever
Capital constraint is everyone’s problem
What We Learned About Banking Apps from Millions of Installs
Alchemer just released the 2023 Mobile Customer Engagement Benchmark Report
Card Providers Turn to Financial Management: Survey
Personal services through apps are becoming more popular as providers expand their offerings
Republic Bank Cuts Jobs, Opening Hours in Overhaul
Overhaul also includes expansion of small business lending and a review of real estate
ChatGPT-Like Offering Coming from One of America’s Largest Banks?
JP Morgan Chase has announced that they are developing a form of AI to help select investments for customers
Why Customer Experience Is Vital During a Crisis
CX Should Be a Top Priority
Online Banking Satisfaction Up Despite 2023 Turmoil
Charles Schwab, Discover and Ally among winners as customers get increasingly comfortable with online banking
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