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Retail Banking

Average late fee charge reduced from $32 to $8
Strong fraud protection is the most important consideration for 32% of consumers
The retail banking industry went on high alert last week as President Joe Biden highlighted a new rule on credit card late fees
TD Bank report found that nearly a third of young consumers have fallen victim to financial fraud
Teenagers are also more likely to experience financial concerns and lie about their financial situation
Report finds 17% of customers think AI will make their lives worse
Over 76% of consumers expect their finances to improve or remain unchanged over the next 12 months
Credit card debt grew by $50 billion in the fourth quarter of 2023
Double the percentage of plan participants increased their contribution rate
Job growth was 216,000 and unemployment was at 3.7% while earnings also rose
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