Menu
Banking Exchange Magazine Logo
Menu
Customers - Banking Exchange
CFPB Finalizes Rule to Cut Late Credit Card Fees

CFPB Finalizes Rule to Cut Late Credit Card Fees

Average late fee charge reduced from $32 to $8
Customers Value Fraud Protection When Opening New Account

Customers Value Fraud Protection When Opening New Account

Strong fraud protection is the most important consideration for 32% of consumers
Fraudsters are Targeting Younger Consumers

Fraudsters are Targeting Younger Consumers

TD Bank report found that nearly a third of young consumers have fallen victim to financial fraud
Two-thirds of Americans Have Decreased Spending

Two-thirds of Americans Have Decreased Spending

Teenagers are also more likely to experience financial concerns and lie about their financial situation
Banks Must Improve Digital Offerings to Meet Customers’ Expectations

Banks Must Improve Digital Offerings to Meet Customers’ Expectations

More than 60% of middle-market companies class themselves as “digitally native”
Consumers Become More Optimistic About Financial Conditions

Consumers Become More Optimistic About Financial Conditions

Over 76% of consumers expect their finances to improve or remain unchanged over the next 12 months
Junk Fees are Causing Consumers to Switch Banks

Junk Fees are Causing Consumers to Switch Banks

Proposed rule to ban junk fees aims to remedy widespread concerns
CFPB plans to curb overdraft fees

CFPB plans to curb overdraft fees

The new rules could save consumers over $3.5 billion in fees per year
Consumers Plan to Reduce Spending in 2024

Consumers Plan to Reduce Spending in 2024

Inflation is continuing to affect how bank customers use their money, Bank of America has found
ABA Criticizes Proposed Cut to Debit Card Fees

ABA Criticizes Proposed Cut to Debit Card Fees

President and CEO Rob Nichols said proposed rules threaten affordable deposit account products
Page 5 of 67

Sections

About Us

Connect With Us

Resources

2025 Banking Priorities:
Top Trends, Challenges, and Opportunities

WEBINAR: Wednesday, January 15th at 2:00 PM CT / 3:00 PM ET

In this expert-led session, we’ll explore the pivotal factors driving change for financial institutions, from digital transformation and regulatory shifts to evolving consumer expectations and the rise of fintech innovations in 2025.

Join us for an in-depth look the following topics:

  • The top cybersecurity risks for 2025
  • Key benefits of core modernization
  • Practical approaches to improving operational efficiency
  • Emerging applications of AI

REGISTER NOW!

This webinar is brought to you by:
OneSpan logo