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Nearly 5m Now in Forbearance Due to Pandemic, Says Survey

Nearly 5m Now in Forbearance Due to Pandemic, Says Survey

Less than a quarter of homeowners in forbearance have managed to make payments for May, according to fintech firm Black Knight
Europe’s Banks Face ‘More Pain’ from COVID-19

Europe’s Banks Face ‘More Pain’ from COVID-19

A Deutsche Bank analysis lays bare the impact on Europe’s banks – but highlights their crucial role in the recovery
‘Open Banking’ Users to Double by 2021: Research

‘Open Banking’ Users to Double by 2021: Research

Open banking users expected to hit 40 million by end-2021, while payments forecast to total $9 billion
COVID-19 May Not Change Consumer Behaviour: EY

COVID-19 May Not Change Consumer Behaviour: EY

Consumer survey shows that just a quarter of bank customers expect to change their behaviours in the next 12-24 months
Digital Transition Could Challenge Customer Satisfaction: Survey

Digital Transition Could Challenge Customer Satisfaction: Survey

JD Power’s latest satisfaction survey reveals that reducing branch-based services could have a negative impact on customer satisfaction
OCC, Goldman Sachs, MUFG: The top banking moves in April

OCC, Goldman Sachs, MUFG: The top banking moves in April

New appointments at OCC, Goldman Sachs, Wells Fargo, MUFG, Summit State Bank, Sonabank, and more
Report Exposes Traditional Banks’ Poor Collaboration History

Report Exposes Traditional Banks’ Poor Collaboration History

Traditional banks have the chance to thrive again if they embrace a greater exchange of data with fintechs, a new report says
Texas Bank Enters Top 50 in US with Merger Deal

Texas Bank Enters Top 50 in US with Merger Deal

S&P Global Market Intelligence has revealed the biggest banks in the US and the world by assets
Could COVID-19 Turbocharge Asset Management’s Inertia Over Digital Transformation?

Could COVID-19 Turbocharge Asset Management’s Inertia Over Digital Transformation?

The power of digital in keeping the global economy hanging on by a thread through the present shutdown cannot be ignored
Putting Customers First Through Times of Crisis and Beyond

Putting Customers First Through Times of Crisis and Beyond

Building a Financial Brand for Customer Retention
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