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“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Lenders: Will you have a job when M&A rolls?

Taking a personal inventory, plus 4 tips for survivors
The work in banking is changing—the skiils, training, and pay of the workforce not always so much. Some banks have shifted strategies as a result.

Can your bank solve the skills puzzle?

As banks transform, employee skills don’t always keep up. Here's how to fill the gap
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Do you want to “work big” or “work small”?

As industry hierarchy evolves, lenders must decide what’s most important to them
A new generation will take financial services into the future. In the new blog "Next Voices," being previewed here, a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

My career and “the rope”

Finding a home that’s somewhere between “us and them” and beer on demand
Third in a series: Renewed focus on employee incentive plans comes as Crowe Horwath research indicates that banks sometimes lean on programs that don’t clearly correlate individual and team work with rewards.

Employee incentive plans leave room for improvement

Many banks don’t know if their programs actually produce any gain
Second of a series: Crowe Horwath LLP consultants discuss survey findings dealing with turnover issues. Then they explore potential solutions banks can try.

Employee turnover: Dealing with costs seen and hidden

Major turnover hits both officer and nonofficer ranks
First of a series: Many bank incentive programs bear no connection to individual performance, according to Crowe Horwath’s most recent human resources survey. The survey also uncovered deficiencies in some basic HR practices.

Talent competition: missed opportunities as battle intensifies

Evolution in types of recruits banks seek plays a part
There’s material for reflection for all retail banks in the new Wells Fargo sales program outlined in this article.

New carrots for Wells sales

Stress on team performance part of retail giant’s comeback effort
The magic of IT lies in the partnership it has with the business line, and not in both sides behaving as if IT is a mysterious dark art. In her new blog, Anna Murray, a frequent contributor to BankingExchange.com, will bring a real-world view to technology, sometimes with a dash of humor.

Does your bank have an IT wizard?

(Spoiler Alert!—It’s not a good thing)
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Email, your bank's culture, and who fits

How and why do people mesh—or not—in your organization?
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Dana Weinstein,
Head of Product at Tesser

Dana Weinstein is Head of Product at Tesser, bringing eight years of experience building payments products across US domestic and cross-border rails.

She launched Visa Direct Payouts, architecting a payout capability that now reaches 11 billion endpoints across cards, accounts, and digital wallets...