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Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

From “dark fiber” to “identity proofing”…

Our latest guide to financial techspeak
Credit card usage hits all-time high

Credit card usage hits all-time high

Delinquencies up, but overall performance positive
Known mainly in the automotive business and among a few large banks, ChannelNet recently launched a marketing platform for community banks offering personalized messaging, relevant offers, and informational content on a personal microsite.

Data-driven marketing without breaking the bank

Marketing firm launches low-cost platform for smaller financial institutions
First Foundation anticipates more than doubling its online small business loan volume in 2018.

California bank goes online competitors one better

First Foundation gives online borrowers convenience—with a live banker attached
In the second part of a three-part series, “Prairie Economist” Mike Moebs discusses how the competitive landscape for checking is changing. New players are playing a different game on the same game board.

Why Walmart likes checking

A quiet but constant evolution in checking competition is underway
The bureau has issued a small change that will give lenders a bit of running room.

CFPB’s Reg Z change increases flexibility

Tweak takes effect June 1
Inside a “skill”

Inside a “skill”

Synchrony builds fledgling Alexa skill for its Amazon Store Card
“Alexa, read me ‘Dog Man and Cat Kid’ now” (please) could become the norm as Amazon rolls out its Echo Dot for kids. Eric Brandt of D3 Banking Technology says the news will only amp expectations of future customers for easy, quick responses. Don’t be intimidated, he urges, but adapt now.

What Echo Dot for kids means for banks

Higher expectations for instant access, for starters, but also opportunities
Putting together bank deals today has more dimensions than a jigsaw puzzle.

Fundamentals still drive financial M&A

Efficiency remains a driver, but digital now plays a role
Customers disappointed by mobile payments apps are likely to give them a thumbs down with friends and family.

Many mobile pay users unhappy

Few say they would recommend pay apps
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