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Big Yawn: Digital sales results so far

Big Yawn: Digital sales results so far

Core systems seen as biggest barrier to customer centricity
Ho, ho, hoax

Ho, ho, hoax

Online retail fraud expected to rise for the holidays
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Can Taylor Swift take you out?

Fargo Dome visit shows how “saturation events” can dam up text streams
Consumers: “Give us tech—and touch”

Consumers: “Give us tech—and touch”

Regardless of generation, people want it all from their banks. Sometimes Gramps is more daring
Survey data says most community bank customers are not yet using mobile banking service.

Going for mobility

Community banks get aboard mobile banking—but Fed banks survey says they must do more
Trade-Based Money Laundering: The Next Frontier In International Money Laundering Enforcement. By John A. Cassara. John Wiley & Sons, Inc. 234 pp.

Money laundering’s other face

Book Review: Trade-based money laundering has same goals, often different pathways
Part 2 of this two-part feature from a recent presentation by CSI's Steve Sanders has advice for banks anxious to curtail cyber risk.

Cyber Crime Update: Meet today’s threats

Part 2: Specific digital threats—and defense tips
Augmented: Life In The Smart Lane. By Brett King. Marshall Cavendish International. 300 pp. [Forthcoming book]

Excerpt: Augmented: Life In The Smart Lane

Futurist Brett King expands his universe in forthcoming book
How to measure digital effectiveness?

How to measure digital effectiveness?

Most bank execs scratch their heads
Chip cards take too long

Chip cards take too long

Consumers begrudge 7-10 seconds taken, versus 2-3 seconds for swiped cards
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