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Sell With A Story: How To Capture Attention, Build Trust, And Close The Sale. By Paul Smith. Amacom. 290 pp.

How to sell with a story

Book Review: A good story can help you close more sales
Signing mandatory arbitration agreements would become a barred practice under a new CFPB rule. Opponents are calling on Congress to overturn the controversial new rule.

Arbitration rule draws brickbats and likes

Long time coming, CFPB rule to affect new consumer contracts but not existing ones
Like any long-haul race, the payments game has to be run with some sense of strategy. Some leading players discuss the challenges in setting one.

Payments future has hurdles and benefits

Real-time payment tops the list, but future demands careful and complex decision making
The Project Manager position has become a critical one for software implementation. However, the discipline often gets confused with other specialties. Our "Tech Sherpa" Anna Murray will guide you to the right destination.

What is a “Project Manager” (really)?

Does anyone involved in software in your bank even know?
Housing remains a fundamental sector of the U.S. economy, says Federal Reserve Board Governor Jerome Powell, yet the structure of the markets is still in a "time out" imposed during the financial crisis.

Fed’s Powell: Settle housing finance future now

Long-simmering remnant of crisis period should be solved in healthy times
Weekend Think is where Banking Exchange contributors present viewpoint and analytical articles designed to stimulate bankers' consideration of the present and the future. This week's author Brett King was dubbed "King of the Disruptors" in our inaugural issue. For alerts to "Weekend Think" postings, follow BE on Twitter and LinkedIn.

If traditional products are going, what’s next?

"Long live experiences!" says disrupter Brett King
The U.K. is a hotbed of fintech these days, but that's not to say that all consumers there are falling over themselves to be tucked in.

Open banking no fave in U.K.

Consumer research there indicates many don’t trust fintechs
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

BofA tops 2017 mobile app ranking

Holding low-cost deposits may be helped by good mobile banking experience, says S&P Global Market Intelligence analysis
Technology from Mirador enables banks to compete online with the likes of Kabbage, OnDeck, and others—and with an advantage nonbank fintech lenders lack.

Bank web lending can be faster and cheaper

Tompkins Financial marries online business lending with home-grown credit analysis
You never know how crooks will go after other people's money next.

Separating frauds from legitimate transactions

Target the normal and deviant transactions will surface
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