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Email marketing found effective across channels

Email marketing found effective across channels

Of various digital channels, email can best integrate customer data
Three ATM makers accelerate branch change

Three ATM makers accelerate branch change

Changes speed transition from transactions to service and sales
Wearables and “internet of things” poised for mass use

Wearables and “internet of things” poised for mass use

Former sci-fi technology should be on banks’ radar
When gramps borrows for junior’s college

When gramps borrows for junior’s college

Why student loans hit wallets hard for 20 somethings and 60 somethings
Siloed EBPP systems waste $1 billion each year

Siloed EBPP systems waste $1 billion each year

Multiple systems inefficient and frustrate customers
Kabbage enters consumer credit via Karrot

Kabbage enters consumer credit via Karrot

Instant loans via online analysis and delivery
Customers generally see banking experience improving

Customers generally see banking experience improving

Some easy savings opportunities are missed, however
“American Affluents” using more tech

“American Affluents” using more tech

Social media, digital billpay among faves—yet they retain older habits too
Banks feel pressure to upgrade digital banking experience

Banks feel pressure to upgrade digital banking experience

Neobanks, Moneyhawks forcing disruption in traditional services
Most financial institutions plan to expand ATM fleet

Most financial institutions plan to expand ATM fleet

Security, deposit automation, Windows 7 migration top reasons
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