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CEO Cort O'Haver boots up Umpqua Bank 3.0: "Our whole service pledge is based on our stores. But now it's going to morph into 'press the app and we'll chat'."

Umpqua’s next transformation

Bank that dared to be different is at it again, led by new CEO Cort O’Haver
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

CUs gain auto loans—and delinquencies

Activity continues amid slowdown in sales
Editor & Publisher William Streeter brings his longtime magazine column favorite, "Like It Or Not," to our blog lineup. Read Bill's periodic looks at what's going on in American finance.

“Sticky” for the right reasons

“Hassle” makes a lousy long-term marketing plan
America's going to be shopping for a lot on credit in 2018, and trends appear strong.

Consumer credit to stay strong even as rates rise

Credit usage may cross category lines more frequently
Is that a banking app being used, or something being offered by a fintech player that uses banking rails?

6 features every bank app should have

Millennials want them, so you’d better know what they are
Study sheds light on financial health of disabled

Study sheds light on financial health of disabled

Findings highlight many challenges along with opportunities
The typical consumer's network of parties with which they share personal data looks much more complicated than this.

Putting consumer in data-access control

Celent analyst says there’s value in setting up customer data dashboards
More than one trend at play in U.K. marketplace lending arena.

U.K. alt-finance market soars—and shrinks

Fewer firms do more business. P2P business lending leads
Finn, the JPMorgan Chase entry in the mobile-only race, is in pilot, but Jamie Dimon says pushing customers out of branches would not be the right way to make Finn grow.

Jamie Dimon on clicks vs. bricks

JPMorgan Chase chief invests heavily in digital but doesn’t “push” it
Paying down student debt outweighs holiday cheer this season.

Student loans play Grinch this year

Most would choose a payment in lieu of a gift, finds borrower poll
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