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Bank was in violation of Section 5 of the Federal Trade Commission Act
Regional and community banks received high ratings from customers, while national banks, and super-regional banks trailed behind
Traditional banks need to reimagine how they create products with a focus on customer intentions, says Accenture senior managing director
More consumers are turning to mobile devices to make a payment or transfer money compared to 2020
The COVID-19 pandemic has upended virtually every aspect of life for American consumers
More than half of Generation Z, Millennials and Generation X now use mobile banking apps
The lines between banks and banking are blurring more and more
One in ten U.S. adults are credit invisible, or have no credit at all
Wells Fargo’s new virtual assistant will launch in 2022
Almost every brand across industries is courting millennials and Generation Z consumers
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