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Inflation Decline Not Helping Financial Health, Survey Finds

Inflation Decline Not Helping Financial Health, Survey Finds

Customers are still struggling to meet costs and are dipping into emergency savings despite the recent fall in inflation
Banks Increasingly Using AI to Enhance Customer Experience

Banks Increasingly Using AI to Enhance Customer Experience

Survey found banks and credit unions are continuing to invest in automated customer service
Bank of America Report Finds Wealthy Most Pessimistic While GDP Rises 4.9%

Bank of America Report Finds Wealthy Most Pessimistic While GDP Rises 4.9%

Consumer spending, government spending and residential investments were the catalysts for growth
Majority of Americans Satisfied With Their Bank

Majority of Americans Satisfied With Their Bank

ABA survey assessed customer satisfaction as well as opinions on cannabis banking and overdraft protection
Credit Card Debt Over $1 Trillion Draws Attention from Congress

Credit Card Debt Over $1 Trillion Draws Attention from Congress

Interest rates for credit card holders have climbed to a record high of more than 20%
More Americans Are Turning To Banks For Financial Planning

More Americans Are Turning To Banks For Financial Planning

New Ipsos survey shows increasing numbers of Americans are concerned about their finances
Goldman Sachs Sends Warning Due to Credit Card Losses

Goldman Sachs Sends Warning Due to Credit Card Losses

The losses are already the fastest pace in decades and comes even while the economy is relatively stable
Technology is Key to Customer Experience

Technology is Key to Customer Experience

ISG says more banks are leveraging technology to deliver optimized user experiences
Consumers Interested in Embedded Finance Offerings

Consumers Interested in Embedded Finance Offerings

Fear of recession continues to impact habits despite improving economic outlook, according to survey
Spenders Prefer Debit Cards for POS Payments: Survey

Spenders Prefer Debit Cards for POS Payments: Survey

Debit cards are dominating consumer payment methods over digital, cash and credit
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