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Number of victims up, amount stolen down

Number of victims up, amount stolen down

One in three data breach victims also lost money, says Javelin
Success among Hispanics takes more than this banner

Success among Hispanics takes more than this banner

Why—and how—to say “hola” to Hispanic prospects
Consumers need help understanding mortgages

Consumers need help understanding mortgages

Only one third of consumers say they really grasp mortgage features
Millennials upend traditional marketing

Millennials upend traditional marketing

Reach out with a cross-media, cross-channel, cross-device presence
Santa pulled out stops

Santa pulled out stops

Americans splurged, with more credit usage, more spending overall in December
MasterCard issues pay card standards for issuers and employers

MasterCard issues pay card standards for issuers and employers

Guidance seeks to ensure employees understand choices and are able to take advantage of benefits
Is poor customer service burning up branding bucks?

Is poor customer service burning up branding bucks?

Don’t spend a dime if staff gives a bad time
“But I don’t bank online!”

“But I don’t bank online!”

How cheats can victimize “absent holders”
Courting the customer… poorly?

Courting the customer… poorly?

It’s all about the customer–and the customer is always right
Harnessing cash flow and business intelligence are top priorities

Harnessing cash flow and business intelligence are top priorities

Strengthening relationships with banks seen as a key approach
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