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Third Coast Bank SSB to expand Texas footprint

Third Coast Bank SSB to expand Texas footprint

The new branch will expand operations in the Fort Worth market
US Bank Branch Closures Increase by 38% in 2021

US Bank Branch Closures Increase by 38% in 2021

2,927 bank branches closed last year, as bank customers opted for mobile and digital offerings
Santander Consumer USA invests $35 million into bridging digital divide across the US

Santander Consumer USA invests $35 million into bridging digital divide across the US

Partnering with Comp-U-Dopt, a technology and community nonprofit
Citi Sells Consumer Banks in Indonesia, Malaysia, Thailand and Vietnam

Citi Sells Consumer Banks in Indonesia, Malaysia, Thailand and Vietnam

UOB will acquire Citi’s consumer banking franchises in the four countries
Banking Trade Group Urges CFPB to Further Study Overdraft Use

Banking Trade Group Urges CFPB to Further Study Overdraft Use

Follows December’s overdraft report from bureau which considered additional policy guidance
Banks Need to Expand Hybrid Banking Options to Survive

Banks Need to Expand Hybrid Banking Options to Survive

COVID-19 has caused significant numbers of people to want to limit social contact in public places for the time being
Capital One comes on top for customer satisfaction for second consecutive year

Capital One comes on top for customer satisfaction for second consecutive year

Virginia-based bank surpassed industry average score, but four US banks fall short
Banks Outpace Credit Unions in Customer Satisfaction Levels

Banks Outpace Credit Unions in Customer Satisfaction Levels

Regional and community banks received high ratings from customers, while national banks, and super-regional banks trailed behind
Consumer satisfaction with mortgage originators has declined, according to a JD Power report

Consumer satisfaction with mortgage originators has declined, according to a JD Power report

Citi bank scored 875 out of 1000
Digital Banking Customer Satisfaction Levels Sustained From 2020 Reveals ABA Survey

Digital Banking Customer Satisfaction Levels Sustained From 2020 Reveals ABA Survey

More consumers are turning to mobile devices to make a payment or transfer money compared to 2020
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