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Customers are still struggling to meet costs and are dipping into emergency savings despite the recent fall in inflation
Survey found banks and credit unions are continuing to invest in automated customer service
Consumer spending, government spending and residential investments were the catalysts for growth
ABA survey assessed customer satisfaction as well as opinions on cannabis banking and overdraft protection
Interest rates for credit card holders have climbed to a record high of more than 20%
New Ipsos survey shows increasing numbers of Americans are concerned about their finances
The losses are already the fastest pace in decades and comes even while the economy is relatively stable
ISG says more banks are leveraging technology to deliver optimized user experiences
Fear of recession continues to impact habits despite improving economic outlook, according to survey
Debit cards are dominating consumer payment methods over digital, cash and credit
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Thursday, October 8, 2026 1:00 pm – 2:00 pm ET

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Dana Weinstein,
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Dana Weinstein is Head of Product at Tesser, bringing eight years of experience building payments products across US domestic and cross-border rails.

She launched Visa Direct Payouts, architecting a payout capability that now reaches 11 billion endpoints across cards, accounts, and digital wallets...