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FIS study says banks excel at convenience, but don’t satisfy security concerns. 4 suggestions for improvement
Gen Z is for real—and you need to deal with it
Survey says they outrank other generations
Banks work towards better experience. But bar’s rising—and Gen Y isn’t happy
Owning “cool,” can they eclipse banks on trust and privacy too?
Smaller banks appeal to them, in spite of their high-tech leanings
FTC receives 1,000 complaints daily, as draft bill emerges
Real customer centricity equals technology plus touch
3 technologies help build customer engagement
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From Instant Payments to Stablecoins:
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Tuesday, July 14, 2026 at 2:00 ET

Just when many financial institutions are getting comfortable with instant payments, a new question is emerging: What happens when money itself becomes programmable? For financial institutions, the challenge is not deciding between instant payments and stablecoins. It's understanding how today's modernization decisions will determine the ability to compete tomorrow.

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