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Consumer Compliance - Banking Exchange
Should banks push back?

Should banks push back?

When you face CFPB tactics, what have you got to lose?
Trickle of flood insurance changes coming

Trickle of flood insurance changes coming

Two HFIAA changes to be implemented
Dueling regs can hurt consumers

Dueling regs can hurt consumers

Do rule writers think things through?
When “anti-fraud” becomes “anti-customer”

When “anti-fraud” becomes “anti-customer”

Or, “Damned if you do, and damned if you don’t”
Lessons from London? “Fair banking”—with English on it

Lessons from London? “Fair banking”—with English on it

How U.K. tackles fair treatment and how we can learn from it
UDAAP and fair lending widen exposure

UDAAP and fair lending widen exposure

You might call them “twins separated at birth”
Complaint handling is a reputation risk

Complaint handling is a reputation risk

And not for the reason you’re thinking
UDAAP in the future, tense

UDAAP in the future, tense

If you knew now what you’ll know then, would you still do what you did?
Social media guidance finalized by regulators

Social media guidance finalized by regulators

Some clarifications, but some areas remain gray
January’s mortgage compliance challenge looms

January’s mortgage compliance challenge looms

Community banks make key decisions, get ready for new rules
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