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Branch Technology/ATMs - Banking Exchange
Banks hoist out excess branches
SNL Report: Dwindling traffic raises urgency
Branch’s death highly exaggerated
But branch employees are the valued channel—the rest is bricks
Branch convenience key when choosing banks
Friends’ recommendations also important, while online, mobile services lag in decision-making, survey says
Branch networks continue to shrink
SNL Report: Q3 on par with Q2 as downsizing mounts
Banks need to rethink telepresence approach
Use it to improve customer engagement, not reinvent teller experience
Steps to take to mitigate risk of security breaches
When you send out devices for service, who sees your data? And your customers'?
FDIC rep says agency becoming nervous about false, malicious posts
Could social media endanger deposit protection?
Tracking physical assets: barcodes vs. RFID
Barcode and RFID (radio frequency identification) technologies have streamlined the process of keeping track of computers, office furniture, documents, and other physical assets. Which technology is best?
What’s in it for the customer?
That question should guide bankers considering any new technology this year. Here’s how it plays out with four key tech trends
Linear planning: not working
Frustrated by long response times? So are your customers, and it’s only getting worse
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