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Customers Dissatisfied with Bank Advice Services, Survey Shows

Customers Dissatisfied with Bank Advice Services, Survey Shows

JD Power research finds consumers are unhappy with financial advice provided by banks as broader satisfaction declines
CFPB to Review ‘Excessive’ Credit Card Penalty Charges

CFPB to Review ‘Excessive’ Credit Card Penalty Charges

The bureau will investigate “excessive” profitability from late fees that cost customers $12 billion a year
Traditional Banks ‘Could Disappear in a Decade’, Survey Says

Traditional Banks ‘Could Disappear in a Decade’, Survey Says

Research indicates that underbanked communities feel the sector will change significantly in the next few years
Small Businesses Making ‘Drastic Changes’ Due to Inflation

Small Businesses Making ‘Drastic Changes’ Due to Inflation

Umpqua Bank’s research highlights the concerns of small businesses amid growing inflation
Huntington Bank Acquires Investment Banking and Advisory Firm

Huntington Bank Acquires Investment Banking and Advisory Firm

The transaction enables the firms to provide a unified set of banking solutions across several markets
ABA Calls for Changes to SEC Climate Rules

ABA Calls for Changes to SEC Climate Rules

American Bankers Association calls for “significant” and “extensive” changes for climate risk disclosures
Consumer Financial Protection Bureau Investigating Overdraft Charges

Consumer Financial Protection Bureau Investigating Overdraft Charges

The bureau is collating research on key customer service metrics from large banks
Banking Exchange to Host Discussion on Card Based Faster Payments June 28

Banking Exchange to Host Discussion on Card Based Faster Payments June 28

On June 28 at 2 pm Eastern Time, Banking Exchange will be hosting a discussion on the important topic of card based faster payments
Vystar and Heritage Southeast Abandon Merger

Vystar and Heritage Southeast Abandon Merger

Development comes amid intense scrutiny of credit unions’ M&A activity involving banks
Branch Business: Texas Capital and Provident Banks Expand Footprints

Branch Business: Texas Capital and Provident Banks Expand Footprints

Relocations to help capitalize and expand the market reach in promising regions
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