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Steve Cocheo

Stock analysts size up fintech

Stock analysts size up fintech

KBW report cuts through the hype and predicts what the future looks like for banks

Justice heightens focus on fair-lending

Justice Department official Vanita Gupta made it clear in a recent speech that fair-lending cases remain a top federal enforcement target. Justice now receives the most referrals from the Consumer Financial Protection Bureau.

Top civil rights official draws link between 2015 civil unrest and credit availability

Going digital from a branchless start

Going digital from a branchless start

Canada’s Equitable launching “EQ Bank”

CFPB: 4 years in

The Consumer Financial Protection Bureau has changed banking. Question is, are all the changes for the better?

Nobody’s indifferent about the “new cop on the beat”

At Pinnacle, you can't beat the experience

"We won't hire people who have less than ten years experience in our markets," says Pinnacle Financial Partners CEO Terry Turner. "We've pledged to our clients that we won't turn them over to trainees. That resonates with a lot of people."

Pinnacle Financial thrives on hiring experienced staff who actually speak with business banking clients

BofA takes mobile consumer pulse

Increasingly Bank of America Merrill Lynch finds that a mobile app's utility, as much as its innovation, matters to the mobile user, says its consumer tech chief Hari Gopalkrishnan in an interview.

Why are students making branch deposits?

TD Bank opens NYC new concept branch

The Diebold ATMs in TD Bank’s new concept branch in uptown Manhattan can give you cash in any mix of currency you want. One first-day customer told Carol Ann Hasenstab, vice-president and retail market manager, how grateful he was to be able to get singles. They are a necessity, he explained, given the ubiquitous need for tipping in New York City.

Tight footprint, streamlined service mark store at Lex & 86th, with an evolved human element

How Wells Fargo banks tech firms

Wells Fargo's Technology Banking Division, headed by Eric Houser, serves many types of tech firms out of regional offices coast-to-coast.

What’s collateral worth when best assets walk out the door daily?

Wells expands the value chain

Wells sold retail customer The Grove on a mobile app feature that allowed shoppers to "sign up" for Santa. Instead of waiting on line, they could shop—an "innovation as a service" win-win-win.

Bank’s tailored innovation helped big mall improve customer 
experience

Approaching EMV deadline finds many unprepared

Approaching EMV deadline finds many unprepared

Less than half of small firms surveyed ready for October deadline

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