Kelsey Neisen is junior research associate at The Copper River Group, a community bank consulting firm based in Fargo, N.D. She graduated from North Dakota State University with degrees in Anthropology and Public History. In 2011, she won The Center for Public Anthropology Award for Excellence in Writing on Public Issues. Kelsey previously worked in a variety of historical institutions, including Bonanzaville, USA and the North Dakota State University Archives, where she focused on the preservation of historical documents and making them available to the public for research.
No forgiveness for behind-the-scenes problems beyond your control
Millennials are old news. Gen Z is the new future
Do you know what your technology can do for you?
Don't forget the impact of smaller incidents
Looking at financial management “in the moment”
You’ve got to walk the talk—and show it. But without modern tech …
Is your bank succumbing to business-eroding stereotypes?
Some common sense ways banks can meet modern customers’ needs
Older managers’ misperceptions may stymie recruitment
It’s possible everyone can find your mother’s maiden name
