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Michelle Lucci

Michelle Lucci

Lucci is a risk management consultant for Banker’s Toolbox, Austin, Texas. In this capacity, she works closely with users of Crest, portfolio-level commercial real estate stress testing software for community banks. She has served as BSA, OFAC, and Community Reinvestment Act Officer for a Tampa, Fla., community bank. Prior to that she worked for FDIC as a commissioned bank examiner for both risk management and consumer compliance. She worked in both the New York and Atlanta FDIC regions. Lucci holds two industry certifications: the Certified Regulatory Compliance Manager (CRCM) and the Certified Anti Money Laundering Specialist (CAMS).

 “By the book” avoids headaches and heartaches

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WEBINAR
The New Front Door:
Why Your FI Needs to Show Up Inside AI Agents

Thursday, October 29, 2026 1:00 pm – 2:00 pm ET

Your customers are already asking ChatGPT, Claude, and other AI assistants where to open an account, how to move money, and which lender to trust. Here's the question: "Is your institution part of their conversation, or is a fintech or another brand answering for you?"

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