Three Predictions For 2019 For Community Banks From SRM
SRM, an independent consultant for financial institutions, has identified the following trends for 2019:
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- Written by SRM
• The number of banks outsourcing digital, IT, compliance and core competencies will continue to rise as the demands for continuous innovation grow.
• AI and machine learning will become mainstream among more community banks with increased efficiencies and more personalized services.
• Biometrics and voice recognition is now boasting nearly 100% accuracy and will become more commonplace in mobile banking because of its ability to increase security and decrease friction for end users.
