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1 in 4 firms switch banks today

1 in 4 firms switch banks today

Diminished relationships, rates, channel-switching cited for surge
What’s real cost of your loyalty program?

What’s real cost of your loyalty program?

Get it wrong, big hit to income may result. Here’s a solution
Digital Bank: Strategies To Launch Or Become A Digital Bank. By Chris Skinner. Marshall Cavendish/Business, 315 pp.

How to become a Digital Bank

Book Review: Handbook suits both Digital Aliens and Digital Natives
Consultation with a remote banker—perhaps even an expert in a specialized area—is just one of the extras the Diebold Responsive Banking Concept can bring to bank customers. A company executive equates the center with automakers' "concept cars," that offer many innovative elements that can be adopted wholesale or as needed.

Plug & play unmanned banking

Diebold rolls out Responsive Banking Concept, multipurpose unmanned branch in 118 sq. ft.
“Get” or “keep”: Which is more important?

“Get” or “keep”: Which is more important?

It’s all about the customer, but often you must choose
Minnesota heads for “show” in 2014 M&A

Minnesota heads for “show” in 2014 M&A

SNL Report: State is #3 in M&A deal volume
Customer diagnosis, and the “laying on of hands”

Customer diagnosis, and the “laying on of hands”

In business banking, community bankers can’t be replaced by smartphones
Auto delinquencies rise

Auto delinquencies rise

No cause for alarm, says TransUnion
Will HTM spell relief when rates rise?

Will HTM spell relief when rates rise?

SNL Report: All banks add to HTM, but lately moreso the largest
Many world business clients unhappy with banks

Many world business clients unhappy with banks

Better tech could ease pain points
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Dana Weinstein,
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Dana Weinstein is Head of Product at Tesser, bringing eight years of experience building payments products across US domestic and cross-border rails.

She launched Visa Direct Payouts, architecting a payout capability that now reaches 11 billion endpoints across cards, accounts, and digital wallets...